Each member receives a copy of the UHS Service Performance Guarantee, spelling out your rights and responsibilities as a member.

We are committed to satisfying the needs of each and every member. In order to meet this goal, UHS supervisory staff regularly communicates with members to ensure that services are being delivered to the highest standards.

Quality Assurance is important to us. We follow-up each service call with a member satisfaction phone survey to ensure complete satisfaction. If we did a good job, tell us. If we didn't, please let us know so we can correct it for you, at our expense.

Members must arrange for all services through the United Home Services office. Services that are not arranged through and logged in at the United Home Services office are not covered by our Service Performance Guarantee.